Direct Life in Chichester is hiring. If you enjoy working for a dynamic, innovative and passionate company, this could be the perfect opportunity for you.
A Bit About Us
We are the UK's leading Life Insurance outsource and technology suppliers, based in smart offices in the centre of Chichester and recruiting for a full time Quality Auditor.
About the Role
We are looking for a driven and proactive Quality Auditor to conduct quality monitoring that tests and ensures key customer interactions are consistent with regulatory requirements, and meet the quality standards expected to deliver fair outcomes for our customers.
Providing a high standard of feedback to front line employees to support continuous improvement.
Monitoring and reporting on quality for all tasks, ensuring teams are achieving their targets.
A Few Things About You
Do you have excellent attention to detail, the ability to listen and to monitor accurately? Are you a good problem solver? Do you have the ability to work under pressure and meet deadlines? Are you a good communicator with excellent feedback skills? Then we would love to hear from you!
Great People Deserve Great Things
As a Direct Life employee you can take full advantage of our benefits package which includes:-
Perkbox (lots of local discounts and freebies)
Share of our bonus pot
Generous holiday entitlement (up to 30 days plus all the bank holidays)
Birthday day off
Private Medical Insurance
Eye Care Vouchers
Employee Assistance Programme
Social and fundraising events
What To Do Next?
If you think you have what it takes, then please apply, giving us as much detail about yourself as possible, and we will be in touch very soon.